title: Canada — Consumer Protection & APP Fraud | World Payments Monitor canonical: https://payments.gi/jurisdictions/canada/w10/ publisher: Asymmetric Intelligence ### W10 Consumer Protection & APP Fraud Probable confirmed 2026-06-27 Canada has NO nationwide statutory APP-fraud reimbursement regime equivalent to the UK PSR mandatory reimbursement; e-Transfer is explicitly not covered by 'zero liability'. Credit-card liability is capped at $50 under Bank Act s.627.33. The voluntary EFT Code of Practice is the enforceable floor for deposit-account fraud, with Interac promoting a discretionary Zero Liability Policy. OBSI became the sole external complaints body for all banks on November 1, 2024. Budget 2025/Bill C-15 proposes Bank Act anti-fraud duties; Quebec's Bill 72 adds deposit-account liability limits. Horizon · 2026-H2 (± a year) Proposed Bank Act anti-fraud duties (Budget 2025)_Proposed · Tier 2 source_ Standing sub-brief · as of 27 June 2026 192 words · last cycle 2026-06-27 #### Consumer Protection & APP Fraud A material consumer-protection gap persists relative to the UK model. Canada has no nationwide statutory APP-fraud reimbursement regime equivalent to the UK PSR mandatory reimbursement; Interac e-Transfer is explicitly not covered by zero liability; credit-card liability is capped at $50 under Bank Act s.627.33; the voluntary EFT Code of Practice is the enforceable floor; and OBSI has been the sole external complaints body for all banks since November 1, 2024. The cited contrast is the UK regime offering up to GBP85,000 reimbursement in force since October 7, 2024. Canadians lost over C$638m to fraud in 2024. On the policy front, Budget 2025/Bill C-15 proposes Bank Act anti-fraud duties (FRFI anti-fraud policies, express consent for certain features, anonymized fraud-data reporting to FCAC), and Quebec Bill 72 adds deposit-account liability limits as a sub-national divergence. #### Outlook The proposed Bank Act anti-fraud duties (horizon wpm-reg-4) remain at the proposal stage and would partially narrow the gap, but no statutory APP-fraud reimbursement equivalent is on the immediate horizon. Sub-national divergence — Quebec Bill 72 and the federal/provincial interface — is under-indexed and should be mapped more fully on the next refresh. no periodic updates on record for this sub-brief ** Sources and findings (4)** 1. T2 [https://hillnotes.ca/2025/10/21/online-banking-fraud-protecting-consumers-from-unauthorized-transactions/](https://hillnotes.ca/2025/10/21/online-banking-fraud-protecting-consumers-from-unauthorized-transactions/) retrieved 2026-06-27 2. T3 [https://www.nbc.ca/personal/advice/security/how-protect-interac-etransfer-scams.html](https://www.nbc.ca/personal/advice/security/how-protect-interac-etransfer-scams.html) retrieved 2026-06-27 3. T3 [https://legalclarity.org/canadian-rights-for-unauthorized-debit-and-e-transfer-fraud/](https://legalclarity.org/canadian-rights-for-unauthorized-debit-and-e-transfer-fraud/) retrieved 2026-06-27 4. T2 [https://www.mccarthy.ca/en/insights/blogs/techlex/budget-2025-maintains-momentum-in-financial-services-industry-reform](https://www.mccarthy.ca/en/insights/blogs/techlex/budget-2025-maintains-momentum-in-financial-services-industry-reform) retrieved 2026-06-27