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Canada has NO nationwide statutory APP-fraud reimbursement regime equivalent to the UK PSR mandatory reimbursement; e-Transfer is explicitly not covered by 'zero liability'. Credit-card liability is capped at $50 under Bank Act s.627.33. The voluntary EFT Code of Practice is the enforceable floor for deposit-account fraud, with Interac promoting a discretionary Zero Liability Policy. OBSI became the sole external complaints body for all banks on November 1, 2024. Budget 2025/Bill C-15 proposes Bank Act anti-fraud duties; Quebec's Bill 72 adds deposit-account liability limits.
Outlook
The proposed Bank Act anti-fraud duties (horizon wpm-reg-4) remain at the proposal stage and would partially narrow the gap, but no statutory APP-fraud reimbursement equivalent is on the immediate horizon. Sub-national divergence — Quebec Bill 72 and the federal/provincial interface — is under-indexed and should be mapped more fully on the next refresh.
no periodic updates on record for this sub-brief
Sources and findings (4)
- T2https://hillnotes.ca/2025/10/21/online-banking-fraud-protecting-consumers-from-unauthorized-transactions/retrieved
- T3https://www.nbc.ca/personal/advice/security/how-protect-interac-etransfer-scams.htmlretrieved
- T3https://legalclarity.org/canadian-rights-for-unauthorized-debit-and-e-transfer-fraud/retrieved
- T2https://www.mccarthy.ca/en/insights/blogs/techlex/budget-2025-maintains-momentum-in-financial-services-industry-reformretrieved